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Frequently Asked Questions
We offer a range of administrative services tailored for healthcare practices, including Patient Registrations, Medical Summarising, File Digitalisation, File Confidential Shredding, Docman 10 Management, handling Ad-hoc tasks & much more!
By taking over administrative tasks, we allow your clinical staff to focus fully on patient care rather than paperwork, improving the efficiency and quality of service delivered to patients.
Absolutely. We adhere to strict confidentiality protocols and data protection regulations (like GDPR) to ensure all patient information is securely managed and protected.
We offer a secure document shredding service, ensuring that sensitive information is destroyed according to healthcare industry standards, safeguarding patient privacy.
Yes, we specialise in converting physical records to digital format and managing them within systems like Emis and Docman Manager, ensuring secure and easy access for your clinicians.
Yes, our Ad-hoc task service is designed to support healthcare practices with urgent or unplanned administrative needs, ensuring your practice runs smoothly.
By digitising records and streamlining administrative processes, we reduce the need for physical storage and manual labour, leading to long-term cost savings for your practice.
Absolutely. We ensure that all our processes are compliant with healthcare regulations like GDPR, helping your practice maintain high standards of data security and confidentiality.
We offer a quick setup process and work closely with your team to integrate our services efficiently, minimising disruption to your practice’s daily operations.
Our team, led by founder & CEO Wesam Moradi, has over 10 years of experience in both public (NHS) and private healthcare sectors, ensuring we understand the unique needs and challenges of healthcare practices.